MBI77 takes your privacy seriously. This Policy explains exactly what personal data we collect, why we collect it, how it is used and protected, and what rights you hold as a player on our platform.
All personal data on the MBI77 platform is encrypted with 256-bit SSL and stored on secured infrastructure. We apply strict access controls — only authorised personnel handle your information.
MBI77 does not sell, rent, or trade your personal information to unafiliated third parties for marketing purposes. Your data is used only for the purposes described in this Policy.
You have the right to access, correct, and request deletion of your personal data. Submit a request to our support team at any time — we will respond within 14 business days.
MBI77 handles all player data in a manner consistent with the requirements applicable to the Malaysian market. Transactions in MYR via local partners such as DuitNow, FPX, and Touch 'n Go eWallet are processed through verified, secure channels.
We use cookies and similar tracking technologies solely to improve your browsing experience, maintain session security, and analyse platform performance. You can manage cookie preferences through your browser settings.
For any privacy-related queries, data access requests, or concerns about how your information is handled, contact our dedicated support team. We aim to acknowledge all privacy requests within 2 business days.
MBI77 ("MBI77", "We", "Us", "Our") is committed to protecting and respecting the privacy of every individual who accesses or interacts with our online casino and sports betting platform athttps://mbi77.cam (the "Platform"). We understand that your personal information is important to you, and we treat its security and proper handling as a fundamental obligation.
This Privacy Policy ("Policy") sets out in detail the categories of personal data that MBI77 collects from players and visitors to the Platform, the purposes for which such data is collected and processed, the legal basis on which processing is conducted, the circumstances in which data may be shared with third parties, the security measures applied to protect your data, your rights in relation to your personal information, and how to exercise those rights.
This Policy should be read in conjunction with MBI77's Terms & Conditions and Responsible Gambling Policy, both of which are incorporated herein by reference. Where any conflict exists between this Policy and those documents specifically in relation to data handling, this Privacy Policy shall prevail.
MBI77 operates the Platform for the Malaysian market. All financial transactions are denominated in Malaysian Ringgit (MYR) and processed via verified local payment partners including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and all major Malaysian banks.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or can be used to identify a natural person, directly or indirectly, including name, identification number, contact details, location data, and online identifiers. |
| Processing | Any operation performed on personal data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, erasure, or destruction. |
| Data Subject | The identified or identifiable natural person to whom the personal data relates — in this context, the MBI77 account holder, player, or platform visitor. |
| Controller | MBI77, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| Processor | A third party that processes personal data on behalf of MBI77 under a written data processing agreement, such as a payment gateway or KYC verification provider. |
| Cookies | Small text files placed on a user's device by the Platform for the purposes of session management, analytics, and preference storage. |
| KYC | Know Your Customer — the identity verification process required by MBI77 prior to processing withdrawals and as part of ongoing compliance monitoring. |
MBI77 collects personal data that is necessary to provide, operate, and improve the Platform, to comply with applicable legal obligations, and to protect the integrity of our gaming environment. The categories of personal data we collect include the following:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, MyKAD number or passport number, and profile photograph where provided. |
| Contact Data | Email address, Malaysian mobile number, and residential address (including city — e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam). |
| Account Data | Username, encrypted password, account preferences, VIP tier level, gaming history, session data, and communication logs with support. |
| Financial Data | Deposit and withdrawal transaction records, payment method references (e.g., partial account details for Maybank, CIMB, Touch 'n Go, DuitNow), and transaction timestamps. |
| Verification Data | Identity documents, proof of address, source of funds declarations, and other documentation submitted during the KYC process. |
| Technical Data | IP address, device type and identifiers, browser type and version, operating system, session timestamps, and referring URLs. |
| Usage Data | Pages visited on the Platform, games accessed, bet amounts, session duration, search queries within the Platform, and feature interaction data. |
| Communications Data | Records of correspondence with MBI77 support, including live chat transcripts, email exchanges, and complaint records. |
MBI77 does not collect special category data (such as health, racial, or political data) and does not require or request such information from players. Financial data pertaining to full payment card numbers or full bank account details is never stored by MBI77 — such data is handled exclusively by PCI-compliant payment processing partners.
MBI77 collects personal data through the following channels and mechanisms:
MBI77 processes your personal data only where there is a legitimate and lawful basis for doing so. The following table summarises our processing purposes and the corresponding legal basis:
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your player account | Contractual necessity — performance of our Terms & Conditions agreement with you. |
| Processing deposits and withdrawals in MYR | Contractual necessity — required to provide the core platform service. |
| KYC identity verification and age verification | Legal obligation and contractual necessity — required to verify 21+ age eligibility and comply with applicable requirements. |
| Fraud detection, AML screening, and security monitoring | Legal obligation and legitimate interest — to protect the platform and its players from financial crime. |
| Providing customer support | Contractual necessity and legitimate interest — to fulfil our service obligations to you. |
| Personalising your gaming experience | Legitimate interest — to improve relevance and quality of the service we provide. |
| Sending service notifications and account communications | Contractual necessity — communications required to manage your account and inform you of material changes. |
| Marketing communications (where opted in) | Consent — only where you have expressly opted in to receive promotional material from MBI77. |
| Platform analytics and performance improvement | Legitimate interest — to maintain and continuously improve the quality of the Platform. |
MBI77 adheres to the following core principles in the processing of all personal data:
MBI77 does not sell, rent, or disclose your personal data to unaffiliated third parties for their own commercial or marketing purposes. We share personal data with third parties only in the circumstances described below, and only to the extent necessary for each stated purpose:
All third-party processors engaged by MBI77 are required to enter into data processing agreements and are bound by obligations of confidentiality and security no less stringent than those applied by MBI77 itself.
MBI77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal, regulatory, and compliance obligations. The following general retention principles apply:
| Data Category | Retention Period |
|---|---|
| Active Account Data | Retained for the duration of the active account relationship and for a period of 5 years following account closure. |
| KYC Verification Documents | Retained for a minimum of 5 years from the date of submission or from the date of account closure, whichever is later. |
| Transaction Records (MYR Deposits & Withdrawals) | Retained for a minimum of 7 years to comply with financial record-keeping requirements. |
| Responsible Gambling Records (self-exclusion, deposit limits) | Retained indefinitely to ensure re-registration restrictions are honoured and to protect vulnerable players. |
| Support & Communication Records | Retained for 3 years from the date of the last communication, or longer if relevant to an ongoing dispute. |
| Marketing Preferences | Retained until consent is withdrawn. Upon withdrawal of consent, data will be suppressed rather than deleted to prevent inadvertent re-marketing. |
| Technical & Usage Logs | Retained for up to 12 months for platform security and performance monitoring purposes. |
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data disposal procedures.
MBI77 uses cookies and similar tracking technologies on the Platform. These technologies allow us to distinguish you from other users, remember your preferences, maintain session security, and gather analytical insights about how the Platform is used.
The following categories of cookies may be in use on the Platform:
You can manage and control cookie settings through your browser preferences. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling certain cookies may affect the functionality of the Platform.
MBI77 applies a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
While MBI77 applies rigorous security measures, no internet-based system can be guaranteed to be completely secure. In the event of a data breach that is likely to result in significant risk to affected individuals, MBI77 will take immediate remedial action and notify affected players without undue delay.
As a player on the MBI77 Platform, you hold the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected]. MBI77 will acknowledge your request within 2 business days and aim to fulfil it within 14 business days.
You have the right to request a copy of the personal data MBI77 holds about you and to understand how it is being used.
You have the right to request correction of inaccurate or incomplete personal data held on your account.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
You may request that MBI77 restrict the processing of your personal data in certain circumstances, such as while you contest the accuracy of the data.
You have the right to receive a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to the processing of your personal data for purposes based on legitimate interest, including direct marketing communications.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting prior lawful processing.
You have the right to request human review of any automated decision that significantly affects you, such as account restrictions triggered by automated fraud systems.
The MBI77 Platform is strictly intended for individuals aged 21 years and above. MBI77 does not knowingly collect personal data from or provide services to individuals under the age of 21. Age verification is a mandatory step in the KYC process and is enforced for all accounts.
If MBI77 becomes aware that personal data has been collected from an individual under the age of 21 — whether through registration, payment activity, or any other means — the following actions will be taken immediately:
If you are a parent or guardian and believe that a minor under your care has registered on the MBI77 Platform or provided their personal data without your consent, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
MBI77 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or Platform functionality. The "Last Updated" date displayed at the top of this Policy will be revised accordingly with each material change.
Where amendments are material — meaning they significantly alter how we collect, use, or share your personal data — MBI77 will provide advance notice via email to your registered address and/or through a prominent notice on the Platform, less than 14 days before the revised Policy takes effect. This notice period allows you to review the changes and, if you do not agree, to close your account before the revised Policy becomes binding.
Your continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms. We encourage you to review this Policy periodically to remain informed about how MBI77 protects your personal information.
If you have any questions, concerns, or requests relating to this Privacy Policy or MBI77's data practices, please contact our support team using the details below. We handle all privacy-related enquiries with strict confidentiality.
When submitting a data subject rights request, please include your registered account username and a clear description of your request (e.g., "access to my personal data", "deletion of my account data"). MBI77 may request additional identity verification before processing your request to protect against unauthorised access.
This Privacy Policy was last revised on 1 January 2026. MBI77 reserves all rights not expressly granted in this Policy.
MBI77 handles your personal information with the same care we apply to every withdrawal, every game, and every support interaction. Privacy and trust are the foundation of everything we do. For players aged 21 and above only.
Play Responsibly | 21+ Only | MBI77 is committed to player privacy and data security